CHIEF INFORMATION OFFICER
I build and run the information systems of public institutions — governance, architecture, security, and delivery all the way to production.
Currently transforming Senegal’s maritime administration.
applications in production
months to deliver them
seafarer files digitised
certificate verification
SERVICES
Services That I Provide
IT Governance & Strategy
Information systems master plans, multi-year investment cases, application mapping, and the alignment of IT spend with institutional strategy. I build the case that gets approved, then deliver against it.
Security & Compliance
Security policy, business continuity and disaster recovery, risk registers, identity and access management, and audit readiness for regulated environments — including sensitive personal and medical data.
Digital Programme Ownership
Requirements definition, IT procurement, vendor evaluation and oversight, change management, and building internal IT capability that outlasts the programme.
WORK
Institutional Work
I took an agency running on paper and gave it a working information system. Nine applications, one architecture, one identity layer — serving three distinct constituencies: the country’s seafarers, the maritime industry the agency regulates, and the agency itself.
That estate happens to be maritime. The method transfers.
01 — SEAFARER SERVICES
Putting the seafarer’s file, health and rights online
The context
A seafarer cannot work without a documented record of training, medical fitness and standing. In Senegal, that record lived on paper, in one building, in Dakar.
The problem
Verifying a single training certificate meant writing to the agency, waiting for the Director General to assign the request, waiting again for the responsible directorate to check its own files, then waiting for a written reply. Two to three weeks was normal. Files were lost or duplicated. Medical data sat in cabinets, with confidentiality enforced by a lock rather than by design. And a seafarer with a grievance had no channel through which to raise it and no way to know it had been received.
What I did
Delivered three connected systems on a shared identity layer:
- Training certification — centralised issuance and tracking of seafarer training certificates, with a single record per seafarer replacing scattered paper files
- Medical records — secure management of medical examinations and fitness decisions, with strict separation between medical and administrative access, and a full audit trail on every consultation of a record
- Gaalgui — a grievance channel through which seafarers submit complaints to the agency and follow their resolution, giving a documented status to every claim
The outcome
3,187 seafarer files digitised, and growing daily. Certificate verification reduced from up to three weeks of inter-departmental correspondence to an instant lookup. 188 grievances handled through a tracked process rather than informally. First consolidated view of the national seafarer workforce available to decision makers.
02 — MARITIME REGULATION & PORT SAFETY
Certification, pilotage and ISPS compliance in one estate
The context
The agency’s technical directorate issues the certificates and approvals that authorise seafarers and vessels to work, oversees pilotage operations in the ports, and is accountable for port facility security under the ISPS Code.
The problem
Three regulatory functions, three sets of spreadsheets and paper registers. No consolidated view of what had been issued, what was expiring, or whether security controls were actually operating — and evidence for external review assembled by hand each time it was requested.
What I did
Delivered three systems covering the regulatory chain:
- Certification and approvals — issuance and lifecycle tracking of the certificates and approvals granted by the maritime safety directorate, covering seafarers and flag State certification for vessels, with automated expiry alerts and a live register
- Port pilotage management — management of pilotage operations across the national ports, replacing manual coordination
- Security management — monitoring of port facility security compliance under the ISPS Code, consolidating assessments, controls and evidence in one auditable system
The outcome
64 certificate and approval types for seafarers under digital management, alongside flag State certification for vessels. 15 port facilities covered by ISPS compliance monitoring. Compliance status available on demand instead of reconstructed on request.
03 — RUNNING THE INSTITUTION
Giving the agency’s leadership a live picture of itself
The context
An executive team steers on information it receives late, in slide decks, once a quarter.
The problem
No real-time visibility on directorate performance. IT incidents reported by phone and lost. Staff identity cards issued on paper with no way to verify them in the field.
What I did
Delivered three internal systems:
- Performance monitoring — real-time dashboards of key indicators across every directorate, giving the Director General a live view rather than a retrospective one
- IT service desk — a single channel for staff to report and track hardware, network and application issues, replacing ad hoc requests
- Service cards — issuance and management of staff identity cards carrying a QR code, so that a card’s authenticity can be verified instantly in the field
The outcome
28 indicators tracked in real time across 13 directorates and departments, replacing quarterly reporting cycles. IT incidents raised and resolved through one measured channel. Staff credentials verifiable on the spot by QR code.
OTHER PROJECTS
Alongside my institutional work, I have designed and delivered web platforms for companies, schools and associations across Senegal.
Les fidèles de Asfiyahi
A membership platform for the Asfiyahi association: subscription management and renewals, SMS notifications and reminders, online payment, and a dashboard giving real-time visibility on memberships and payments.
MicroDefender
Commercial platform for a certified disinfection system distributed in Senegal, designed by an ISO-certified Milan research company.
Senegalese Air Force Academy
Institutional platform for the academy that trains Senegal’s military aviation officers.
Didactika
Online catalogue and storefront for a bookstore serving students across academic, extracurricular and general reading.
Senegal Exotic Park
Visitor site for an exotic bird park near Nguering, presenting collections and practical information.
Complexe Aboul Abass
Customer-facing site plus a dedicated staff area streamlining internal restaurant management.
Leumine’s Stories
Publishing platform for a young Senegalese historian sharing events from the country’s history.
ABOUT
Experience & Education
Experience
Chief Information Officer
National Agency for Maritime Affairs (ANAM) — Dakar, Senegal · since February 2025
Public agency under the Ministry of Fisheries and Maritime Economy, responsible for the regulation of maritime affairs, seafarer credentials, vessel certification and port security nationally.
Lead the agency’s IT function — strategy, architecture, security, service delivery and procurement — reporting to the Director General.
- Delivered nine business applications into production in 18 months, digitising seafarer credentials and medical records, vessel and flag State certification, port pilotage, ISPS security compliance, executive performance monitoring and internal IT support
- Built the entire estate on one architecture and one identity layer, so that nine systems are operated and maintained as one
- Digitised 3,187 seafarer files and cut certificate verification from up to three weeks of inter-departmental correspondence to an instant lookup
- Delivered real-time performance monitoring for the Director General — 28 indicators across 13 directorates and departments — replacing quarterly reporting cycles
- Brought 15 port facilities under continuous ISPS compliance monitoring
- Designed and secured executive approval for a multi-year IT investment plan
- Rebuilt the agency’s server infrastructure following a major incident, and established backup and recovery procedures
- Own IT procurement end to end, from technical specification through vendor evaluation
Software Engineer
Sonatel — Dakar, Senegal · March 2024 – January 2025
Senegal’s principal telecommunications operator.
Implemented a micro-frontend architecture for the group’s Angular applications. Worked across MongoDB and LoopBack 4, with deployment and operations on a private OpenShift cloud.
Part-time Lecturer
Cheikh Hamidou Kane Digital University (UN-CHK) — since January 2024
Teach web development. Mentor on the Software Development Certificate programme with Force-N, an initiative aimed at improving employment and employability for young people in Senegal’s digital sector.
Earlier career
2017 – 2024
Web development and consulting roles at Engrace Hospice (Portland, USA), Cursive, Azerty, Mlouma and Senbestprix.
Education
PhD Candidate in Computer Science
Cheikh Hamidou Kane Digital University (UN-CHK)
Research on the design and evaluation of a technology platform to improve access to psychological services in Senegal. Supervised by Prof. Ndeye Massata Ndiaye.
Master of Software Engineering
Cheikh Hamidou Kane Digital University (UN-CHK)
Advanced training in the design, architecture and delivery of software systems.
Master of Business Administration
Higher Institute of Entrepreneurship and Management
Management, finance and organisational strategy — the grounding behind how I build the business case for IT investment.
Bachelor of Multimedia and Internet Communication
Cheikh Hamidou Kane Digital University (UN-CHK)
Foundation in digital content, multimedia production and internet technologies.
Bachelor of Business Administration
Higher Institute of Entrepreneurship and Management
Foundation in management, accounting and organisational structure.
EXPERTISE
Areas of Expertise
IT Governance
Master planning, investment cases, application mapping, executive reporting.
Maritime Digitalisation
Seafarer credentials, vessel and flag State certification, port pilotage, ISPS security compliance.
Security & Compliance
Security policy, continuity planning, risk management, identity and access, sensitive and medical data.
Enterprise Architecture
Application design, integration, shared identity, data modelling.
Public IT Procurement
Technical specification, tendering, vendor evaluation and oversight.
Cloud & Infrastructure
Deployment, containerisation, operations, backup and disaster recovery.
Automation & Applied AI
Workflow automation and AI-assisted business processes.
Team Leadership
Building and running an internal IT function that outlasts the programme.
Working stack: Angular · NestJS · PostgreSQL · Keycloak · Docker · Cloudflare · n8n
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CONTACT
Let’s talk
Whether you are a maritime administration, a public agency or a company facing a digitisation challenge, I am open to conversations.